Frequently Asked Questions
Answers to all questions about METRO system
How do I start using the METRO system?
The process is very simple:
- Click "Order Bot" on the homepage
- Send /start to the bot
- Complete identity verification process (24-48 hours)
- Start ordering!
How long does verification take?
The verification process takes only 24-48 hours. Most users are approved within 24 hours.
Are deliveries anonymous?
Yes! All information is encrypted and couriers don't know what's in the package. The system ensures complete anonymity.
How long does delivery take?
Deliveries are very fast:
- Regular delivery: 10-30 minutes
- Express delivery: 5-15 minutes
- The system connects you to the nearest courier
Is there warranty on products?
Yes! There is full warranty on all products. All products are approved and high quality.
How do I cancel an order?
To cancel an order, contact support through the bot or through the "Contact" page.
Is the system available 24/7?
Yes! The system is active 24/7. You can order at any time and receive fast delivery.
Is my information secure?
Yes! All information is encrypted with 256-bit SSL and stored on secure servers. Information is automatically deleted after use.